Warranty

Nitroset® One-Year Limited Warranty

  • Nitroset, LLC. offers a one-year limited warranty on the Nitroset Fastening Tools against manufacturing defect from the date of purchase.
  • The manufacturing defect warranty covers performance issues of the covered parts.
  • Excluded are normal wear and tear parts, improper maintenance, improper handling, alteration, abuse, neglect, accident, vandalism, theft, fire, water, and damage because of other peril or natural disaster.
  • The determination if the tool is covered by defect warranty is at the sole discretion of Nitroset, LLC. We reserve the right to repair or replace the item with like and kind products.
  • The product owner is responsible for inbound shipping costs. Excluded from all warranties are inbound freight and postage or freight losses.
  • Damage resulting from the installation or use of any part, accessory, or attachment not approved by Nitroset, LLC for use with the product(s) will void the warranty as to any resulting damage.
  • The warranty is non-transferable and limited exclusively to the original purchaser.

Standard wear parts include but are not limited to the following:

Item Code Item Description
NTS101-1S-C3-C Nosepiece
NTS101-4 Firing Pin
NTS101-5 Trigger Ball Spring
NTS101-7 Trigger Ball
NTS101-8 1/8″ Roll Pin
NTS101-9S-OTCS Firing Spring
NTS5X-11 Reset Spring
NTS5X-12 Main Assembly Pin

Warranty Service

All warranty returns for repair must include a Return Merchandise Authorization (RMA) number obtained from a Nitroset representative. The claim product must be sent at customer’s expense to Nitroset, LLC. for evaluation. Unauthorized returns without RMA will not be accepted. To obtain the RMA number, please:

  • Submit the online form below and upload a copy of the owner’s original proof of purchase.

Or

  • Call our Customer Service at 1-800-524-4649 and email/fax a copy of the owner’s original proof of purchase.